IT Support Services

Digitpol is the leading provider of IT support services globally, Digitpol is an accredited provider of IT support and cybersecurity for all devices, desktops, laptops, workstations, networks, servers and cloud environments. Digitpol provides ICT support, Data Management, Email Services, Cloud, System Administration, Software, Updates, Backups and Security. Digitpol are IT Providers for industry standard hardware and software solutions.

IT support management from Digitpol ensures that our clients can work efficiently and securely at their workstations or on remote applications. We specialise in custom solutions for business environments and work in consultation with our customers. ICT is often a burden for clients,  this often means that we daily monitor our clients IT environment remotely for bugs, admin requests, security, updates, IT issues and handle the staffs requests. By remote monitoring, we immediately see if there are any errors, security issues, email server problems or issues such as login failures or a general IT problem or malfunction, when we see an issue, we take action instantly on it. Depending on the size of your ICT structure, some of our clients choice for on premises staff or periodic monitoring of IT systems on-location, in these scenarios we deploy a member of our team to your location daily or visit your location once a month and check everything is in order and carry out updates and fixes.

ICT Specialists

Digitpol's IT specialists are highly knowledgeable and certified in various areas of IT, including cyber security, computer forensics, and network forensics. Additionally, cyber security is a critical component of Digitpol's IT support services, as we incorporate it into all of their solutions. Our managed solutions also offer a total security approach with a 24/7 response team, and our IT support service provides phone and remote assistance around the clock. Overall, Digitpol offers a comprehensive and customized IT support service to meet their clients' specific needs.

Internet

Digitpol provides the highest quality in secure internet connections for business environments. We provide Internet for applications that work in the cloud, make phone calls over the internet (VoIP), Video connections. We have secured products available.

Cloud

At home, on the road or at the office? Our cloud solutions ensure yous business has access to your files anytime and anywhere. We have several possibilities, cloud installation on-location, hybrid cloud and ultra secured cloud services.

 

IT Installation

Digitpol provides the corporate sector with IT products from workstations, servers, storage, laptops, mobile and with enterprise software. Our services include the supply of industry expert hardware and software, installation, configuration and IT management.

System Administrator

System admin's is often a burden for firms, therefore we handle the entire IT system administration from workstation full disk encryption keys, logins, backups, fault finding, software updates, email issues, on demand support. We periodically schedule appointments for system management on location or we appoint a member of our team to stay on your site.

24/7 SOC

Security Operations Center

The DIGITPOL SOC is your fully operational security conscience and piece of mind. Our experienced and certified security analysts monitor your cybersecurity status 24/7.

Endpoint Security

Laptops, Smartphones, Tablets

Your business runs on Endpoints and they vital for any organization. Virus scanners are no longer the bulletproof solution. We focus on detection, prevention, threat mitigation and real time management of cyber security.

Firewalls

Fully Managed

In every business Firewalls are the first line of defense within a network and are vital for security. When you are on-board with Digitpol, we will install a state-of-the-art NextGen firewall on site and manage it through our Security Operations Center.

Patch Management

Fully Managed

Patches are separate from cyber security, they can incur in all forms of apps and code, these patches are vital for security as an unpatched application can lead to a major hacking incident. We will monitor your apps and ensure software up-to-date with our patch management service.

What is IT Support

IT support refers to the range of services that are provided to individuals or organizations to help them manage and maintain their information technology systems. These services can include troubleshooting, fixing technical issues, providing advice and guidance on how to use software and hardware, installing new software or hardware, and monitoring and maintaining the overall health of an IT system. IT support can be provided remotely or on-site, and can be tailored to the specific needs of the individual or organization. The goal of IT support is to ensure that technology is working smoothly and efficiently, and to help users get the most out of their technology investments.

Why Digitpol

Digitpol started in 2012 with one important mission: making the internet safer. Today, Digitpol is one of the world's leading providers of Cyber Security, Intelligence, Risk and Investigation services. Digitpol offers reliable, practical and affordable cyber security solutions for both small and large SME organizations. Digitpol has developed security solutions based on real time attacks, with all this knowledge we are certain we can provide solid IT support for your organisation.

Contact

First things first

All aspects of our work processes, organization and operations are oriented towards our customers’ needs.