Email Fraud Investigation

Email fraud investigation is the collection and forensic investigation of evidence into email hacking, phishing attacks, tracing and recovery of stolen funds. Email Fraud is the intentional deception made for personal gain or to damage another individual through email. Almost as soon as email became widely used, it began to be used as a means to defraud people. Email fraud can take the form of a "con game" or scam. Investigating email fraud reaches to all aspect of cyber crime from recovery of funds transferred to a fraudsters bank account to a forensic examination to determine how fraudsters hacked into email accounts. Digitpol's Email Fraud Investigation Team are certified digital forensic experts and fraud examiners and can assist to all cases related to Email Scams and Fraud.

Digitpol's Cyber and Fraud Team are certified fraud and forensic examiners and can deploy to assist with all cases related to email fraud, email spear phishing attacks, email scams and on-line related fraud. Digitpol can deploy forensic examiners to investigate hacking, determine how it took place and report the findings, Digitpol ensures that hackers are not active in your network and ensure your user accounts policies and rules are configured correctly to prevent further attacks.

Email fraud, scams, phishing attacks happens in most cases when cyber criminals find ways to hack into the email servers or accounts of small and medium companies, often targeting those with business in Asia countries. Cyber criminals gain access to email accounts and search through email accounts looking for sensitive information such as outstanding, unpaid invoices or data relating to financial transactions and business between supplier, vendor and clients. When cyber criminals identify a sale or a due invoice, the fraudsters then send various fictitious emails from the hacked email account or an email address replicated to the original purporting to be in charge of the sale or due invoice to be paid, the fraudster is then asking for transfers of funds into a nominated bank account, usually giving an excuse that there is a problem at the bank and an alternative account needs to be used. It is common that the nominated account is in the same name as the company name or with a very slight change such as an extra letter. It is common the bank account to be in the same city as the victim or client. Another form of email fraud is the sale of products which are never received, often the communications were carried out by email, in these cases, the evidence is the email threads.

Are you effected by a Email Fraud? 

If a cyber crime or cyber attack happens to you, you need to respond quickly. Email Fraud in its several formats such as online identity theft, financial fraud, stalking, bullying, hacking, e-mail fraud, email spoofing, invoice fraud, email scams, banking scam, CEO fraud. Cyber fraud can lead to major disruption and financial disasters.

If you encounter or believe that you have been the victim of online or mobile fraud (i.e. phishing, fraudulent text messages etc.), please send an email to info@digitpol.com Be sure to attach any supporting documentation such as copies of suspicious emails, text messages and questionable links/URLs.

Contact Digitpol's hotlines or respond to us online. CONTACT

Digitpol is available 24/7.

Phone: +31558448040 /  +85239733884

What Happens When You Report a Case To Digitpol?

If you report a case to Digitpol we will examine the data that you have provided, if evidence exists and we are in position to assist you, we will start an investigation, the first step is the detail all the evidence into a report so that the fraud is clear.

The second step is a report to the Police, you can do this yourself and use our report or we can submit the report on your behalf, to do this we require a power of attorney, once the Police starts an investigation the entire matter is in the jurisdiction of the Police, during this period and in agreement, we may provide additional information or new evidence to the Police.

In the event you have transferred funds to a bank account, we will issue a notice of the fraud to the banks fraud department to hold the account until the Police takes contact.

What are Digitpol's costs to investigate my case? 

Digitpol is a private agency therefore we charge for the time to conduct research. The costs is based on our hourly rate of 150EUR / 170USD per hour or an agreed set fee for the case. The first stage of the investigation is an interview, this is a fee of 22USD / 20EUR

How can I avoid the costs?

If you report the case to the Police there is no costs.

To report the case to Digitpol, is there a cost and what will it cover? 

If you report a case to Digitpol using the form below, the cost is 22USD, this covers the time for our agents to read the file, look into the evidence you supplied, in some cases we may ask you for more evidence such as screenshots of the communications with the fraudsters or further evidence related to your case.

In the majority of cases the evidence contains a website or a company, we will start to check the website's meta data and the companies presence and its directors. If you have transferred funds to a bank and you have presented sufficient evidence of fraud, we will issue a notice to the bank.  This fee covers the first stage of an investigation known as an "intake" or "interview", during this we may prepare to present the case to the Police.